Help Center
Hi there! How can we help you today? Our team is available 6:00 AM to 10:00 PM, every day.
We deliver to every ward in the Industrial City and Northern divisions, Mbale City, Uganda.
Our office: Plot 2A, Masaba Road (next to the Cricket Grounds), Mbale City · P.O. Box 313232, Mbale, Uganda.
Frequently asked questions
How do I place an order?
Tap the + on any product to add it to your cart, then open your cart and choose Checkout. Sign in or create your account with your phone number or email, choose your delivery area and how you want to pay, then place your order. We will call you to confirm it.
How much does delivery cost?
We deliver by boda boda to every ward in the Industrial City and Northern divisions of Mbale City for a flat UGX 2,000. The delivery fee is shown at checkout before you place your order.
How can I pay?
Pay online with MTN Mobile Money or Airtel Money at checkout, or pay in cash or mobile money when your order is delivered.
Can I return an item?
Yes. You can return unused items in their original packaging within 2 days of delivery. Read our returns policy.
Where is my order?
Use Track My Order with your order number and email, or see all your orders under Orders in your account.
Do I need an account to shop?
You can browse and add items to your cart without one. When you check out we ask for your phone number or email so you can sign in or create an account in under a minute.
Send us a message
Fill in the form and we will reply to the email address you give us.